At E-Wallet, we want you to be completely satisfied with your purchase. If you’re not happy with your wallet, we offer a straightforward return policy.

1. Eligibility for Returns

• You may return any unused and unopened wallet within 30 days of the purchase date.
• Items must be in their original packaging and condition.

2. How to Initiate a Return

• To start the return process, please contact our customer service team at [contact information].
• Provide your order number and reason for the return.

3. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
• We recommend using a trackable shipping service to ensure your return reaches us safely.

4. Refund Process

• Once we receive and inspect your return, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method used at the time of purchase.

5. Exchanges

• If you would like to exchange your wallet for a different item, please follow the return process and place a new order for the desired product.

6. Contact Us

For any questions regarding our return policy, feel free to reach out to our customer service team at [contact information].